We made the grade!
We are one of the few heating and air conditioning companies in Connecticut who have earned an A+ rating from the Better Business Bureau and we know that is due to how we do business. We comply with the Better Business Bureau’s Standards of Trust and Code of Advertising in more than just the spirit that they are intended. We also comply with the ICPA’s code of ethics not because we are obligated to, but because it is the right thing to do.
We treat customers like family!
We are constantly surveying our customers to see how we can improve our business. These survey cards indicate that 99% of Santa customers are satisfied with our heating and air conditioning services. 99% is good, but we will continue to work hard to do better.
These customers believe in Santa…
"Extremely satisfied with every aspect of Santa—excellent service." —Sandi G., Fairfield
"I received the best customer service ever from all my experiences with oil company service. (Your technician) took the time to go deeper into the problem and repair, as well as explain." —Amy F., Shelton
"Absolutely fantastic. Your technician was the best service tech I have ever had. Very neat and thorough. I'll ask for him all the time." — Patricia K.
"As always, your techs are the best, friendly, professional. I'm a very satisfied customer." — Debra C., Norwalk
"Service tech was a complete gentleman, good personality and interest in any problems." — Tony B, Stratford
"Heating tune-up was thorough, clean, professional." — Jim T.
"Technician was extremely professional and everything about him inspired confidence." —Karen C., Fairfield
"Our technician was personable, knowledgeable—and clean during the entire service. An asset to your company!" — Lisa M., Trumbull
“Over the years the cleaning service has been excellent. The serviceman that took care of us I believe is one of your outstanding employees." — Rudy B.
"Serviceman was very professional, told and explained to me what the problem was, also what he did. I'm always very happy and pleased when he takes the time for me." —Willa U., Bridgeport
Find Out How Santa Fuel Keeps You Comfortable All Year Long!





